Operations Coordinator

Keep one of North Queensland’s leading shopping centres running safely, efficiently, and seamlessly.

Caneland Central, part of Sentinel Property Group’s national retail portfolio, is seeking a proactive and highly organised Operations Co-ordinator to support the day-to-day operational performance of the Centre.

Working closely with the Operations Manager and Assistant Operations Manager, this role plays a critical part in ensuring the Centre is safe, well-presented, compliant, and operating efficiently for retailers, customers, and stakeholders.

About Us

With over $2 billion in Assets Under Management, Sentinel Property Group is one of Australia’s leading unlisted property investment managers, operating a diversified portfolio across retail, industrial, and commercial assets nationwide.

Caneland Central has been at the heart of the Mackay community for decades, home to major national retailers and a vibrant mix of specialty stores. Our Centre Management team is committed to operational excellence, safety, and delivering a high-quality customer experience.

What You’ll Gain

 

• Exposure to all facets of shopping centre operations and facilities management
• Hands-on involvement in contractor, risk, safety, and financial administration
• A collaborative Centre Management team environment
• Opportunities to grow your career within Sentinel’s national retail portfolio
• Access to Employee Assistance Program (EAP) and staff wellbeing initiatives

Key Responsibilities

 

• Support the Operations Team in maintaining centre safety, compliance, and presentation standards
• Conduct regular inspections of building, plant, and common areas
• Assist with contractor management, inductions, permits, and compliance documentation
• Raise purchase orders and service orders, process invoices, and track operational expenditure
• Maintain asset, risk, contractor, and incident registers
• Support tenancy delivery, fit-out coordination, and retailer operational requests
• Assist with audits, emergency response planning, and incident reporting
• Participate in duty manager shifts and emergency procedures as required

What We’re Looking For

 

• Strong administrative, organisational, and time-management skills
• Experience in operations, facilities, property, or shopping centre environments (preferred)
• Sound financial acumen with experience in purchase orders, invoicing, and budget tracking
• High level of computer literacy (Word, Excel, Outlook, PowerPoint, Adobe Acrobat)
• Confident communicator able to liaise with contractors, retailers, and stakeholders
• Calm, solutions-focused approach with the ability to manage multiple priorities
• A collaborative team player with a proactive and customer-focused mindset

How To Apply

Click Apply or send your resume and a brief cover letter to:

📧 peopleandculture@sentinelpg.com.au