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Retail Manager


The Property Management department are seeking an additional member to join their team. This person will need to be pro-active, detail-oriented and a team player, who is passionate about the commercial property game.

Reporting to the National Portfolio Manager – Operations, you will be responsible for the management of a varied portfolio consisting of commercial, industrial and retail type assets.

Key Responsibilities


  • Actively manage rental arrears and provide regular reports to the National Portfolio Managers
  • Prepare and review relevant budget and re-forecasts
  • Advise and recommend to the business best actions/solutions with regards to issues relating to tenants, vacancies and/or other property-related issues
  • Manage and maintain relationships with tenants and other key stakeholders
  • Manage accuracy and implementation of billings/increases/charges as per lease terms
  • Collaborate with in-house Facilities Management in arranging R&M and POs, as well as implementing best practice risk management systems
  • Review and approve final payment of all building related invoices
  • Maintain a detailed tenancy schedule and lease status schedule relating to each lease and property
  • Monitor the register of bank guarantees, tenant compliance with lease obligations,
  • Conduct regular portfolio inspections and complete property inspection reports
  • Manage ad-hoc property-related queries/issues/incidents

Key Requirements


To be successful in the role you will have:

  • Previous commercial, industrial and/or retail property management experience
  • An understanding of, and love for, tenant engagement and relationship management
  • A natural talent in strategic and forwarding thinking
  • A keen eye for detail and ability to manage the portfolio from an owner’s perspective
  • Exceptional customer service skills
  • High level of resilience, ability and willingness to adapt to change
  • Professional and immaculate presentation
  • Excellent verbal and written communication skills
  • Strong organisational and time management skills.

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Australia’s leading commercial property investment trusts.

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